Following the announcement at Salesforce.com's Dreamforce conference last November Chatter is now generally available to subscribers.
This represents a significant step forward in enterprise collaboration given Chatter's tight integration capabilities with all things Salesforce.com. Some of the key features include:
- Profiles - users can create and maintain profiles including their expertise and current role, location, etc. Also useful for tracking new hires and transfers
- Status updates - enough said!
- Groups - create groups to collaborate on accounts, opportunities, projects, etc
- Feeds - subscribe to groups, projects, people and follow their enterprise exploits
- App updates - keep abreast of updates to application data: opportunities, accounts, contacts and even custom object data
- Document sharing - works with content so documents can be shared and updates monitored
- Security and confidentiality - works with existing data access & confidentiality rules
- Social networks - plays well with other social media like Twitter and Facebook
- Mobility - works on mobile devices as well
All in all, a very compelling offering!
Contact us if you'd like more insight
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