Sunday, June 27, 2010

Chatter - Facebook for the enterprise - launched

Following the announcement at Salesforce.com's Dreamforce conference last November Chatter is now generally available to subscribers.

This represents a significant step forward in enterprise collaboration given Chatter's tight integration capabilities with all things Salesforce.com. Some of the key features include:

  • Profiles - users can create and maintain profiles including their expertise and current role, location, etc. Also useful for tracking new hires and transfers
  • Status updates - enough said!
  • Groups - create groups to collaborate on accounts, opportunities, projects, etc
  • Feeds - subscribe to groups, projects, people and follow their enterprise exploits
  • App updates - keep abreast of updates to application data: opportunities, accounts, contacts and even custom object data
  • Document sharing - works with content so documents can be shared and updates monitored
  • Security and confidentiality - works with existing data access & confidentiality rules
  • Social networks - plays well with other social media like Twitter and Facebook
  • Mobility - works on mobile devices as well
All in all, a very compelling offering!

Contact us if you'd like more insight

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